Privacy Policy MMC96 – How We Protect Your Personal Information

01 Introduction

MMC96 is an online entertainment platform operating under the domain mmc96.vu. We understand that privacy matters deeply to every individual. When you register and use our platform, you entrust us with your personal information — and we take that trust seriously.

This Privacy Policy aims to provide full transparency on how mmc96 manages your personal data from the moment you register through the entire duration of your membership. It also outlines your rights as a data owner and how you may exercise those rights.

This document is written in Malay to ensure all mmc96 members in Malaysia can easily understand it. The official applicable version is the one in this language.

02 Data We Collect

MMC96 only collects data that is strictly necessary to provide platform services to you. Below are the categories of data we process:

Registration Data

• Full name as per official identification document.
• Mobile phone number that is active and registered in your name.
• Date of birth for age verification purposes.
• Bank account information — bank name, account number, and account holder name.

Transaction Data

• Records of all deposits and withdrawals including amounts, timestamps, and payment methods.
• Betting history and gaming activity for record-keeping and dispute resolution purposes.
• Records of bonuses claimed and wagering requirements fulfilled.

Technical Data

• IP address, device type, operating system, and web browser version used.
• Session data includes login times, session duration, and in-platform navigation activity.
• Technical error logs required for system maintenance.

03 How We Use Your Data

Personal data collected by mmc96 is used solely for legitimate purposes related to platform operations. We do not use your data for purposes not stated in this document without obtaining your additional consent.

• Account management – To open, verify, and maintain your member account.
• Transaction processing – To process deposits and withdrawals securely and accurately.
• Identity verification (KYC) – Complies with anti-money laundering legal compliance requirements.
• Customer Support – Enables our team to handle your inquiries and disputes effectively.
• Platform security – To detect suspicious activity, prevent fraud, and protect all members.
• Service improvement – To analyze platform usage patterns in aggregate (without identifying individuals) in order to improve the user experience.
• Legal compliance – To fulfill reporting obligations to the relevant authorities.

04 Data Sharing with Third Parties

MMC96 does not sell, rent, or trade your personal data to any third party for commercial or marketing purposes. Data sharing only occurs in limited and lawful circumstances:

• Payment service providers – To process your financial transactions, information that must be shared with FPX, Touch 'n Go, GrabPay, and DuitNow providers is transmitted with full encryption.
• Technology service providers – Companies that assist us with technical infrastructure, hosting, and cybersecurity. All such parties are bound by strict confidentiality agreements.
• Game providers – The minimum information required to record game outcomes is shared with integrated game providers on our platform.
• Authorities and law enforcement agencies – When required by law, court order, or a valid official investigation.

05 Data Security

MMC96 continuously invests in security infrastructure to ensure your personal data remains protected at all times. Key security measures we implement include:

• 256-bit SSL Encryption – All data transmitted between your device and mmc96 servers is protected with banking-grade encryption.
• PCI-DSS Compliance – Your financial data is processed in accordance with international payment card industry data security standards.
• Two-factor authentication (2FA) – An additional security layer to protect access to your account.
• 24/7 Security Monitoring – An automated system monitors any unusual activity and will notify you if there is a suspicious access attempt.
• Periodic security audits – Our security infrastructure is independently audited by third-party cybersecurity experts.

06 Cookies & Tracking Technology

MMC96 uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device when you visit our website.

Types of Cookies Used:

• Essential Cookies – Required for core platform functions such as login session management. Cannot be disabled without affecting platform functionality.
• Performance Cookies – To collect information about how you use the platform (pages visited, time spent) to help us improve our services.
• Preference Cookies – To save your preferences such as language and display settings to provide a more personalized experience.

You can manage your cookie settings through your web browser settings. However, disabling certain cookies may affect the functionality of some parts of the mmc96 platform.

07 Your Rights as a Data Owner

As an mmc96 member and owner of your personal data, you have the following rights, which you may exercise at any time by contacting our support team:

08 Data Retention & Deletion Period

MMC96 does not retain your personal data longer than necessary. The following are general data retention guidelines:

• Active account data – Retained for the duration of your active membership at mmc96.
• Financial transaction records – Retained for a minimum of 5 years after a transaction occurs to meet legal and tax requirements.
• Support communication logs – Retained for 2 years for dispute reference purposes.
• Technical data and system logs – Retained for 90 days for security and technical troubleshooting purposes.

After the defined retention period, your data will be automatically deleted or anonymized by our system. Data required to fulfill legal obligations will be retained until those obligations are met.

09 Child Protection

Mmc96 services are intended exclusively for individuals aged 18 and above. We do not knowingly collect or process personal data from children under the age of 18.

If we discover that a child's personal data has been collected unintentionally, we will take immediate steps to delete that data and close the associated account. If you believe a child's data has been collected, please contact us immediately.

10 Changes to This Privacy Policy

MMC96 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, technologies used, or applicable legal requirements.

When significant changes are made, we will notify you via in-platform notifications or through your registered phone number. The "Updated" date at the top of this document will reflect the date of the latest revision.

Your continued use of the mmc96 platform after the effective date of any amendment indicates that you have read and agreed to the revised terms. If you do not agree with any amendment, you have the right to close your account.

11 Contact Us Regarding Privacy

If you have any questions, concerns, or requests regarding your personal data at mmc96, our team is ready to assist through the following channels:

• Live Chat: The fastest option — available 24/7 directly within the mmc96 platform. Average response time under 2 minutes.
• Email: Send your privacy enquiry to [email protected]. We aim to respond within 24 hours.

For requests related to data rights (access, correction, deletion), please include "Personal Data Request" in your message subject along with your full name and registered phone number so we can securely verify your identity.